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Toni Lappalainen is a Software Developer at Elisa, specializing in network automation since May 2011. Prior experience includes serving as a Development Manager and Network Specialist at Helsinki Metropolia University of Applied Sciences from July 2007 to May 2012, and Technical Customer Support at Logica from March 2010 to April 2011. Toni's career began at Rinnekoti-Säätiö as a System Administrator, managing Active Directory and user accounts from February 2006 to July 2007. Educational qualifications include a Master of Engineering degree from Turku University of Applied Sciences, ongoing since January 2022, a Specialist Qualification in Product Development from the Management Institute of Finland (2016-2018), a Bachelor’s Degree from Metropolia University of Applied Sciences (2007-2011), and a vocational degree in Information and Communication Technology from Raahen Porvari- ja Kauppakoulu (2001-2004).