Jordi L. is an experienced professional currently serving as a Contract Manager at elipsLife since April 2023. Previously, Jordi L. held the position of Team Lead Customer Experience for the Netherlands and Belgium at Ace & Tate from April 2022 to October 2022, and prior to that, served as Customer Service Team Lead at Decathlon Nederland from September 2019 to March 2022. In various roles, responsibilities included team happiness management, performance evaluations, contract advisory for management, and quality management. Jordi L.'s earlier career features several production assistant roles in the media industry and customer service positions, complemented by a Bachelor's degree in Media, Information & Communication from the Amsterdam University of Applied Sciences, earned between 2012 and 2017.
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