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Marcus Gutierrez serves as the Operations Manager at Eligo Energy, LLC since October 2018, focusing on enhancing procedures within the Texas market and providing training and support across departments. Prior experience includes roles as a Customer Service Manager, overseeing team operations and coaching agents, and as a Tier 2 Customer Service Representative, addressing complex customer issues. Additional experience encompasses freelance design work and positions in quality assurance, talent acquisition, and graphic design across various companies. Marcus Gutierrez holds a Bachelor's degree in Graphic Design from The Illinois Institute of Art-Chicago and has obtained multiple associate degrees in the same field.