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Christine Hernandez is a seasoned professional with extensive experience in process improvement and patient services. Currently serving as a Process Improvement Engineer and Director of Patient Services at Elica Health Centers since May 2016, Christine has demonstrated a commitment to enhancing operational efficiencies in healthcare. Prior to this, Christine held the position of AVP Branch Manager at U.S. Bank from July 2004 to May 2016 and worked as a Financial Services Manager at Union Bank from June 2001 to July 2004. Christine earned a Bachelor’s Degree in Social Work from California State University, Long Beach, between 1996 and 2001.