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Carlos Miguel Querales Daza is a skilled IT professional with extensive experience in customer service and software development. Currently serving as a Customer Success Developer at Elevation - Web Solutions for Nonprofits, Carlos has demonstrated expertise in Full Stack Development, WordPress, PHP, and JavaScript since June 2021. Previous roles include Problem Manager and Customer Service Lead at pds, where responsibility encompassed software quality management, and Software Developer at InterSouth, S.A., with a focus on Agile methodology and a variety of programming technologies. Carlos also gained experience as a Technical Support Analyst at Distribuidora Aire y Campo C.A. Carlos holds a Bachelor's degree in Computer Science from Universidad Nueva Esparta, completed in 2016.