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Thea Brown is a seasoned marketing professional currently serving as a Senior Content Marketing Manager at Elevate K-12, with a robust background in content and customer marketing. Previous roles include Content Marketing Manager and Customer Marketing Manager at Heap, where responsibilities encompassed developing marketing strategies, managing content for various customer segments, and leveraging customer stories to drive engagement and sales. Prior experience includes marketing leadership positions at Starcity and Common, where Thea successfully launched marketing strategies to meet changing market demands and used data-driven approaches to optimize performance. The work history is further strengthened by extensive roles in customer support and operations at Credit Karma and LendingClub, using analytical skills to enhance team performance and customer satisfaction. Thea holds a Bachelor's Degree in Film and Media Studies from the University of California, Berkeley, along with additional training from General Assembly.