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Jade Van Horn has experience working in various operational and customer service roles at companies like Elephant Energy and Robinhood. At Elephant Energy, Jade works as an Operations Builder, focusing on operational planning and process improvements. Prior to this, Jade held roles such as CT&S Project Manager and Brokerage Operations Specialist at Robinhood, where they developed quality assurance programs and managed client applications. With a background in Psychology from the University of North Carolina at Chapel Hill, Jade has a strong foundation in understanding customer behavior and efficiently managing operational processes.