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David Guerrero currently serves as the Head of Customer Success for LATAM at Elenas, leading operations in Mexico and Colombia with a focus on client satisfaction and loyalty. Prior to this role, David was the Head of Ops & Logistics at Mercado Libre, managing one of Latin America's largest e-commerce fulfillment centers, and held positions at ITALIKA as an E-commerce logistics manager and Davatta Group SAPI as Production Manager, where significant achievements included reducing overtime and improving production efficiency. David began their career at SC Johnson as a Logistics, Warehouse and Distribution Analyst. David holds a Licenciatura in Informática from the Universidad Autónoma del Estado de México and is pursuing a Master in Analítica e Inteligencia de Negocios at Universidad Tecnológica de México.