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Matt Pauly is a seasoned IT professional with extensive experience in technical support and system administration. Currently serving as a Field Service Engineer at Element Technologies, LLC since September 2016, Matt proactively maintains customer systems and networks while leading IT initiatives. Prior roles include Network & Systems Administrator at Touchstone Mental Health, where solutions for network stability and efficiency were engineered, and Field Service Technician at Success Computer Consulting, where customer satisfaction through technical support was emphasized. Matt's earlier experience includes consulting at Tech Guru, LLC, and providing hardware and software support at IDEXX Laboratories. Matt holds a B.A. in Psychology from Augsburg University.