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Marta Monserrate is an experienced professional with a career spanning several decades in customer care, administration, and nonprofit management. Currently serving as Customer Care Manager at EFI-Vutek since April 2004, Marta oversees post-sales support and addresses customer issues to enhance service quality. Prior experience includes roles such as Professional Services Administrator at Kewill, Inc., where responsibilities involved consultant scheduling and training coordination, and Office Manager at Modern Renovations, focusing on proposal writing and financial management. Marta began a notable career as Executive Assistant at the Caribbean Hotel Association, assessing hotel operations for improvement recommendations. Additional roles include Administrator at Chapman, Duff and Paul, where office administration and staff management were key, and Director at Casa Hispana de Holyoke, where Marta led initiatives to support minority communities. Marta completed education at the University of Massachusetts and the MBTI Business Training Institute.