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Viviana Bermudez is a seasoned professional with extensive experience in account management and customer relations. Currently serving as a Commercial Account Manager and Portfolio Manager at Electrify America since November 2021, Viviana has honed skills in managing client accounts and fostering relationships. Prior to this, Viviana worked at Tidewater Finance Company from April 2007 to November 2021, where roles included Dealer Development Representative, Recovery & Collections Supervisor, Senior Recovery Administrator, and Senior Representative Collections Account Manager. In these positions, responsibilities encompassed managing recovery teams, processing recovery-related tasks, and developing customer payment plans. Viviana holds a certificate in Medical Administrative/Executive Assistant and Medical Secretary, as well as an Associate of Science degree from Tidewater Community College.