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Steven Blackshaw is an experienced IT professional currently serving as a System Engineer at Electricity North West since November 2022. With a robust background in IT management, Steven previously held the position of Head of IT at Phillips Business Solutions where responsibilities included overseeing and developing IT and communication systems, business intelligence reporting, and website development. Prior roles include Learning Technologies Facilitator at Training 2000 Ltd, ICT/Data Manager at University Technical College Lancashire, and ICT Development Engineer at Training 2000 Ltd. Steven began a career in customer service with The Co-operative Group and holds a Bachelor's degree in Information Systems from the University of Central Lancashire, alongside a BTEC Level 3 Diploma in ICT from Blackburn College.