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Troy Bannister has extensive work experience, starting in 1988 when they worked as a Realtor at ERA Real Estate Professionals until 1996. From 1996 to 2008, they worked at CarMax as a Manager. Since 2008, Troy has been working at Electrical Equipment Company (EECO), first as a Regional Customer Service Manager and currently as the Director of Customer Service and Operations.

Troy Bannister attended Virginia Commonwealth University from 1986 to 1988. Troy did not obtain a degree or specify a field of study during that time. Additionally, they have obtained several certifications including Certified Electrical Professional-Management Level 100 from the National Association of Electrical Distributors in 2016, OSHA 30 Hour Training and OSHA 10 Hour Training from Arthur J. Gallagher & Co. in 2016 and 2015 respectively, and The Oz Principle® Accountability Training Certification in 2015.