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Noor Parwana has extensive experience in IT support and analysis, currently serving as a Service Desk Analyst for IT & Digital Solutions at Elections Ontario since April 2018. Prior roles include Application Analyst at Hydro One, where compatibility for over 200 applications with Windows Server 2012R2 was assessed, and Deskside Support Specialist at Rogers Communications. Noor's earlier career features positions such as Remediation Technician at WSIB, Windows 7 Migration Lead at IBM, and IT Support Technician at The Home Depot Canada. With educational credentials including a diploma in Networking and Technical Support from Seneca Polytechnic and various certifications from Canadian Business College, Noor combines practical skills with solid technical knowledge in systems administration and support.