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Karin Feng has extensive experience in the healthcare technology sector, currently serving as the Customer Education Team Manager at Elation Health since March 2012, where roles have included Practice Services Manager and Support Team Manager. Responsibilities have encompassed managing invoicing and collections for a SaaS healthcare startup, developing scalable processes to handle a 550% increase in users, and creating training sessions for physicians. Prior experience includes supervising daily operations at UPS and working as a front office medical assistant, where patient information management and insurance account oversight were key tasks. Karin Feng holds a Bachelor's degree in Psychology from Stony Brook University, earned in 2010.