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Melvin Jones is an experienced information technology professional with a diverse background in IT support and system management. Currently serving as an Information Technology Administrator and IT Support Technician at Ekso Bionics since October 2018, Melvin provides technical support for both office and remote users in a hybrid environment. Previous roles include IT System Support Technician at Sunset Publishing Corporation, System Support Administrator during the Fortune Brainstorm Tech event, and Technical Analyst for the Essence Festival event. Melvin's earlier experience encompasses positions such as Senior Technical Analyst at Time Inc., Internal Computing Manager at AOL, and IT Manager for Health Magazine. Education includes studies at the University of Phoenix and Laney College, complemented by high school education at Woodrow Wilson High School.