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Pauline van der Horst possesses extensive experience in customer service and administrative roles, currently serving as a customer service employee at Ekomenu since February 2022. Previous positions include receptionist roles at Receptioniste-Next and Bentley Systems, where responsibilities encompassed handling customer inquiries, managing schedules, and overseeing visitor logistics. Additional experience includes sales support at Pin High Golftravel, where communication with clients and travel planning were key tasks, and management secretarial duties at Jaap Eden IJsbaan, focused on report preparation. Previous secretarial roles at Terhoeven en Wijers, Amsterdamse Golf Club, and Firma Croon de Haan involved essential tasks such as legal document preparation, financial administration, and correspondence management. Academic qualifications include French language studies and certifications related to real estate and secretarial work.