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Tidarat Konbang is a skilled Customer Success Manager at Amity Solutions, with extensive experience in managing customer interactions, developing change management plans, and enhancing customer relationships. Responsibilities include conducting product training, onboarding, and gathering feedback to improve customer experience. Prior roles include Change Management Analyst at FRONTIS, where Tidarat implemented organizational changes and developed communication strategies for user engagement. Additional experience includes bilingual support work at Surrey County Council, claims handling at AXA Assistance, market research at Kudos Research, and data entry at King's College London. Tidarat holds a degree from Middlesex University.