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Tela (Benn-Smith) Qualls has a diverse work experience spanning several industries. Tela most recently worked as a Customer Operations Manager at eko, starting in May 2023. Prior to that, Tela was a Customer Experience Lead Specialist at Dame Products from April 2021 to December 2022. Tela also served as a Customer Experience Manager at Carpet One Floor & Home from January 2020 to April 2021. Tela gained experience as an Operations Coordinator at Salt & Sundry from November 2017 to October 2019, and as a Sales Associate at Orangetheory Fitness from April 2017 to October 2019. Tela has also worked as a Dog Walker from March 2016 to November 2017. Furthermore, Tela has held positions at Social Tables (now part of Cvent) as a Customer Care Associate from August 2015 to May 2017, at Plato's Diner as a Server from March 2014 to April 2016, at Idoc Optical as a Receptionist from March 2013 to February 2014, and at Shanghai Tokyo Cafe as a Server from August 2012 to February 2013.

Tela (Benn-Smith) Qualls pursued their education in Communication and Media Studies at the University of Maryland. The specific start and end years of their studies are not provided.