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Sapan Mittal is a Customer Success Manager at eka.care since October 2023, previously serving as a Relationship Manager and Senior Relationship Officer at Docon Technologies from March 2020 to March 2023. Sapan has a proactive and performance-driven approach to client relations, with a strong emphasis on providing exceptional service and developing lasting relationships. Prior experience includes a role as Senior Relationship Officer at Mahindra Holidays & Resorts India Limited, where Sapan maintained customer relationships and generated leads, as well as a Management Trainee in Business Development at Ceasefire Industries Pvt Ltd. Sapan holds a Postgraduate Degree in Sales and Marketing Operations and an M.B.A. from the Balaji Institute of Management and Human Resource Development.