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Marina Gu has a diverse work experience spanning over a decade. Marina currently works as the Sr. Director of Customer Experience at Eightfold, where they are responsible for managing customer experience strategy and operations. Prior to this role, Marina held the position of Director of Customer Success, also at Eightfold. Before joining Eightfold, Marina worked at Rippling as the Head of Customer Enablement for a year, where they were in charge of ensuring customer satisfaction and success. Marina's earlier experience includes working at PubMatic, where they held various roles including Sr. Director of Customer Success Operations and Director of Customer Success. Marina led teams responsible for customer success operations and management, as well as global strategy and operations. Marina began their career at Bain & Company as a Senior Associate Consultant.

Marina Gu holds a B.A. degree in Economics and Slavic Studies from Brown University. Marina also attended The Lawrenceville School, although specific details regarding their degree and field of study are not available.