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Jai Vir Singh is an experienced professional in the field of product quality and technical support, currently serving as Lead Product Quality & Technical Support at Eicher Tractors since 2014. With previous roles including Deputy Manager Quality Assurance at CNH Industrial, Customer Care Manager at Mahindra Group, and Quality Engineer at Tata Motors, Jai has developed expertise in warranty claim analysis, product audits, customer complaint resolution, and service model establishment. Academic qualifications include a Master of Business Administration in Marketing from the University College Of Engineering and Technology, a Graduate degree in Mechanical Engineering from the Institution of Engineers of India, and a Diploma in Mechanical Engineering from Govt. Polytechnic Ambala City.