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Keith McDonnell has a diverse work experience in the tourism and IT industries. Keith is currently the Managing Director of City Sightseeing Dublin since June 2019. Prior to that, they served as the Managing Director of the Irish Whiskey Museum from November 2012.Keith McDonnell is also the owner of the O Connell Street Tourism Office since May 2011 and the owner of College Green Tourism Office Dublin City Centre since April 2010. Keith has been the Director of Irish Day Tours since January 2010.Keith McDonnell's previous roles include being the Managing Director of EI Travel Group since January 2008, the Director of Extreme Ireland Tours since January 2006, and the Owner of Extreme Event Ireland since October 2004. Keith also worked as an IT Consultant at IIB Bank from January 2007 to December 2007 and as a Commissioning Engineer at SIBS from February 2000 to April 2003.

Keith McDonnell received an Honours Degree in International Business from Dorset College Dublin in 2021. Prior to that, they attended University College Dublin from 1999 to 2003. Keith also studied Electrical Engineering at Technological University Dublin from 1996 to 2000. Additionally, Keith has obtained certifications such as Jodi Glickman on Pitching Yourself and Sales Prospecting from LinkedIn in 2019, Leave No Trace Master Educator from Leave No Trace Center For Outdoor Ethics in 2014, International Mountain Leader from The British Mountaineering Council in 2013, and a Mountain Leader Award from the British Mountaineering Council.