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Suparna (Keya) Chatterjee is an experienced IT professional with a diverse background spanning over three decades. Currently serving as an IT Service Desk Analyst/Team Lead at eHealth Ontario since January 2015, responsibilities include providing 24/7 support for IT systems, databases, and telecommunications. Prior to this role, Suparna worked as a Technical Specialist at Indus Integrated Information Management Ltd. from January 2000 to December 2014, advising on architectural planning and technical direction. An extensive tenure at Oracle from May 1993 to December 1999 included roles as Senior Product Line Manager and Senior Technical Analyst, focusing on building relationships to enhance marketing and sales of new products. Earlier experience as a Computer Consultant at CSC involved initiating enterprise software solutions for clients such as AT&T and the United States Department of Defense. Academic qualifications include a Bachelor of Science in Computer Science from the State University of New York at Old Westbury and a Bachelor's degree in Computational and Applied Mathematics from York University.