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Dan Dwyer has extensive experience in customer success and account management, currently serving as a Senior Customer Success Manager and Team Manager at Egnyte since May 2017. At Egnyte, which specializes in content protection and collaboration for cloud and on-premise data, Dan leads a team focused on fulfilling customer file-sharing and collaboration needs. Previous roles include Account Manager at Ricoh USA, Inc., where innovative technology solutions were offered to enhance workplace efficiency, and Employment Specialist at Career Path Services, where Dan assisted developmentally disabled individuals in securing and maintaining employment. Additional experience includes a Senior Renewals Manager position at salesforce.com, managing enterprise clients at Jigsaw, and sales roles at Hearthbread Bakehouse Inc. Dan holds a Bachelor's Degree in Business Management from Central University of Iowa and has a background in customer success from Jigsaw, where Dan managed clients from onboarding to renewal.