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Claudio Lobos is the Managing Director of EGGS, part of Sopra Steria, since October 2023, leading innovation consultancy initiatives in Spain. Previously, Claudio served as Business Unit Director and Chief Design Officer at Sopra Steria from March 2013 to November 2023, overseeing a large design team and various service design projects for notable clients, including BBVA and Santander. Claudio's earlier experience includes Head of User Experience at Capgemini, where a UX design practice for financial services was established, and Interactive Creative at btob:) Digital Marketing Agency, contributing to online marketing projects. Claudio is also the founder of bossanova design, a digital advertising and web design agency. Educational credentials include a Graduate degree in Business Administration from Universidad Autónoma de Madrid and an Engineering degree in Business Administration - Marketing from Universidad Gabriela Mistral.