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Don Flaherty is an accomplished leader in product management and technology with extensive experience across prominent companies in the travel and technology sectors. Currently serving as Director of Product Management at Egencia since July 2019, Don focuses on enhancing the customer journey through innovative communication strategies. Previous roles include Principal Product Manager at Best Buy, where key contributions involved personalizing mobile app experiences and driving revenue through A/B testing, and Principal Product Manager at Hotwire, overseeing the white-label operations of Expedia. Don's experience at Expedia included leading technical product management for global eCommerce functionalities and pioneering agile methodologies. Earlier roles at Microsoft encompassed delivering the first versions of CRM Online and managing significant projects for Windows Vista. Don holds a Bachelor of Science in Electrical Engineering from the University of Washington.