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Clara Chen is an accomplished professional in commercial excellence, currently serving as a Commercial Excellence Manager at efm Logistics since January 2021. Clara leads a team of analysts, focusing on end-to-end project management, ideation, and analysis to meet strategic objectives, with responsibilities in margin management, process improvement, and exploring new revenue streams. Prior experience includes roles as a Senior Commercial Excellence Analyst and a Commercial Excellence Analyst at PwC Australia, where Clara specialized in risk assurance and external audits for clients in the financial services and consumer products sectors. Additionally, Clara has experience as an Academic Tutor at Crimson Education and as a Piano Accompanist at Kilvington Grammar School. Clara holds an MBA from Melbourne Business School, a Bachelor of Commerce from the University of Melbourne, and has completed an undergraduate exchange at Queen Mary University of London, as well as an International Baccalaureate Diploma from Lauriston Girls' School.