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Marcin Bartnicki is an experienced service management professional currently serving as Service Manager at Eficode since September 2022. Prior to this role, Marcin worked at Fujitsu from November 2009, advancing through positions including Senior Service Delivery Manager, IT Operations Manager, Service Desk Team Manager, Service Controller, and Service Desk Agent. Responsibilities throughout these roles have included overseeing hybrid cloud service delivery, managing service desk operations, leading teams, and fostering relationships with clients to ensure service excellence. Marcin's educational background includes a Master of Arts in International Relations from the University of Lodz and Erasmus Studies in Political Science at the University of Göttingen.