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Hedi Touir is an experienced IT professional with a focus on network and system support, currently serving as an L2 support network engineer at EfficientIP since April 2023. Previous roles include IT support and system administrator engineer at Causeway Technologies, systems and network administrator at Red Bull, and application support specialist at DOCAPOSTE, where responsibilities revolved around e-signature solutions. Hedi has also worked in various IT support capacities at Kellogg Company and GEA Group, and as a brand creator for mobile applications at TH DEV MOB. Hedi's educational background includes a Master’s degree in Computer and Network Systems from Université Paris-Saclay and a bachelor's degree in Information Management from Institut Polytechnique Privé des Sciences Avancées in Tunisia.