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Flávia Souza is an experienced project manager currently serving as an ITSM Project Manager at efex since October 2022. Previously, Flávia held various roles including Project Manager and Cyber Security Business Development at aizoOn Australia, Information Technology Project Coordinator at DR Group Global, and Project Coordinator at Stones of Arabia. Flávia began a career in marketing as a Marketing Analyst at Sanofi and Laboratório Cristália, after which a transition to project management occurred at Mediador Soluções Financeiras and Attha Soluções Financeiras. Educational qualifications include a Certificate IV in Cyber Security from TAFE SA, a Master of Business Administration in Public Health System from PUC Minas, a Bachelor's degree in Business Administration and Management from Centro Universitário Newton Paiva, and a Postgraduate Degree in Project Management from IETEC. Flávia also completed a course in General English at ILSC Education Group.