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Jackie Taque, MBA is the Chief Experience Officer at Edwards Federal Credit Union, responsible for enhancing member and employee satisfaction, improving digital and in-branch experiences, and overseeing strategies to enhance overall financial service interactions. Prior to their current role, Jackie worked as an Enterprise Account Executive at Eltropy and as a Senior Account Executive at Zest AI, focusing on working with credit unions to provide fair and transparent credit access. With a background in sales management and education, Jackie brings a wealth of experience in customer success and relationship management to their current role.