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Susan Melucci has extensive experience in compliance, risk management, and quality improvement, currently serving as the Director of Compliance and Risk Management and Director of Quality Improvement at the Edward M. Kennedy Community Health Center since January 2015. Previously, Susan held the position of Assistant Director of Patient Communications at UHealthSolutions, where responsibilities included the operation of a 24x7 contact center for community health centers and PACE programs. Additional roles include Manager of Quality & Training and Board Member at the Cambridge Police Review and Advisory Board, and Supervisor of Appeals & Grievances at Tufts Health Plan. Susan Melucci earned a Bachelor of Science degree in Criminal Justice from Northeastern University between 1987 and 1992.