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Frederick Lai has a diverse work experience spanning several industries. Frederick began their career in 2004 as a Quality Assurance Specialist at Electronic Arts (EA) before transitioning to a QA/Product Manager role at AirG in 2006. In 2010, Frederick took on the role of Co-Organizer at Conversational English, where they organized an English Conversation Club focused on improving speaking confidence and language skills.

In 2011, Frederick joined Business English as an English Language Consultant, providing language support and guidance. Frederick also worked as an Education Consultant during this time. In 2014, Frederick became a Client Operations Manager at Edvisor, where they managed client relationships and ensured smooth operations. Currently, they hold the position of Technical Product Manager & Automation Engineer at Edvisor.

Through their various roles, Frederick has gained expertise in quality assurance, client management, education consulting, and language support.

Frederick Lai has a Bachelor's degree in Psychology and English from The University of British Columbia. The specific years of their education are not provided.