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Gagandeep Monga is an experienced professional in customer success and operations management, currently serving as the AVP of Customer Success and Contact Center at Edustoke since August 2021, overseeing a team of 30 front-deck executives and managing relationships with 400 partner schools. Prior to this, Gagandeep held managerial positions at Info Edge India Ltd, Moneypalm, and Convergys, where responsibilities included leading teams, implementing marketing strategies, managing operational budgets, and ensuring high-quality customer service. Gagandeep has a solid educational foundation with a Bachelor of Science degree from CCS University. Noteworthy achievements include earning multiple awards for outstanding coaching and team performance.