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James Garratt has a diverse work experience in the travel industry. James is currently working as a Commercial Customer Success Manager at eduMe since January 2023. Prior to that, they worked at Triptease as a Customer Success Manager from December 2020 to January 2023. James also has experience as a Global Senior Consultant at Wild Frontiers Adventure Travel from March 2020 to June 2020 and as a Product Manager Southeast Asia at Wendy Wu Tours from September 2019 to March 2020. Earlier in their career, they worked as a Global Product Manager at Wayfairer Travel from October 2018 to April 2019, as a Regional Sales Manager South Asia at Audley Travel from February 2018 to September 2018, and as a Sales & Product Manager Latin America & Polar Regions at Wild Frontiers Adventure Travel from September 2013 to February 2018. James also worked as a Latin America Travel Consultant at Exsus Travel from November 2012 to September 2013, as a Sales Consultant at Essential Escapes from July 2011 to October 2012, and as a Sales Consultant at Lotus Group from March 2010 to June 2011.

James Garratt has a diverse education history. From 1998 to 2004, they attended the Royal Grammar School in High Wycombe, where they obtained their GCSE with 10 subjects and A Levels in French, Spanish, History, and Business Studies. Later, from 2004 to 2008, they pursued a BA Honours degree in French & Spanish at Bristol University. In 2020, they completed the Switch Into Tech Course at Jolt.io, expanding their knowledge in the field.