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Kelly Guzek is currently the Customer Success & Support Manager at Education Modified. Kelly has over six years of experience in the hospitality industry, with a focus on conference and event planning. Prior to their current position, Kelly was the Conference Services Manager at the Battery Wharf Hotel in Boston, where they oversaw all aspects of event planning for groups of 10 room nights or more. Kelly has also worked as a Program Coordinator at HMI Performance Incentives, where they managed incentive travel programs for corporate clients.

Kelly is a skilled communicator and problem-solver, with a proven track record of providing exceptional customer service. Kelly is organized and detail-oriented, with a passion for creating seamless events that exceed client expectations. Kelly is also a proactive salesperson, with a successful history of upselling event experiences to generate additional revenue for their employer.

Kelly Guzek has a Bachelor of Science Degree in Hospitality Management from the University of Massachusetts Amherst, as well as a Bachelor of Science Degree in Hospitality Management from Champlain College. Kelly is also certified by Cvent and HubSpot in their respective sales software.

Their manager is Lorena Tapia, Director, Customer Success. They work with Abby Fisch - Customer Success Manager, Kayla Meyers - Customer Success Manager, and Lauren Allen - Customer Success & PD Manager.