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Mohammad Firoz Mansuri is an experienced IT professional currently serving as Assistant IT Manager at EduBridge Learning Pvt. Ltd. since November 2020. Prior to this role, Mohammad worked as a Technical Support Executive at Ample Technologies from June 2016 to October 2020, where responsibilities included providing hardware and software support for Apple products, operating system installations, device setup, troubleshooting, and printer configuration. Mohammad possesses strong technical communication skills, documented service requests, and conducted tests on faulty machines to analyze technical issues. Educationally, Mohammad holds a Bachelor of Engineering degree in Electrical, Electronics and Communications Engineering from Rajashri Shahu College of Engineering, graduated in 2015.