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Mark Fierro

Mark joined eDOC Innovations in 2000 beginning his tenure at eDOC as an Account Manager and worked his way to the top through roles such as Product Manager, Manager of Implementations, VP of Client Development, EVP, and COO. He was named Interim CEO in November 2018 and CEO in April 2019. A native of Massachusetts, Mark brings 33 years of industry experience within the credit union digital imaging business. Prior to joining eDOC, Mark was Chief Financial Officer at Sharon Credit Union.

Mark is responsible for the day-to-day operations of the CUSO, including managing team members in the executive leadership. He frequently interfaces with key clients, other departments, and partners to ensure that CUSO objectives are achieved and relationships maintained. Mark holds a Master’s in Business Administration from Nichols College and a Bachelor’s in Accounting from Worcester State College.


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