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Josef Raabe is a Network Field Engineer at Ednetics since December 2016, specializing in the design, configuration, and installation of networking equipment including Cisco and Juniper systems, while providing support for over 100 customers in network security and management. Previously, Josef held positions as an IT Support Engineer and IT Support Technician, where responsibilities included developing best practices and resolving technical issues. Prior experience includes serving as a Service Desk Coordinator at Inland Northwest Health Services, supporting over 45,000 users across 300 healthcare facilities. Josef holds a Bachelor of Science Degree in Information Technology with a focus on Security from Western Governors University, earned between 2013 and 2016.