Miho Nakamoto is an experienced sales and customer support professional with a proven track record in various roles across different organizations. Currently serving as an Inside Sales Representative at Edmund Optics since March 2021, Miho has developed training courses that enhance sales staff capabilities, implemented a successful Business Analytics workflow leading to a 15% sales increase, and initiated Knowledge Management strategies that significantly improved customer conversion and retention rates. Previous experience includes roles at Laserline GmbH as an Administrative Assistant, where Miho managed bilingual communications and import/export operations, and at 株式会社テレコメディア in various capacities including Call Center Supervisor, Sales Representative, and Customer Support Supervisor, demonstrating a strong background in multilingual sales and support operations. Miho holds a Bachelor of Commerce degree from Chiba University of Commerce.
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