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Ken Macfarlane has a strong background in training and managing projects in the healthcare, software, and technology sectors. Ken has worked in roles such as Principal Technical Trainer at Edifecs, Training Project Manager at Premera Blue Cross, Technology Trainer at nGenera Corporation, and Senior Trainer at Who's Calling. Ken has consistently delivered high-quality training both on-site and remotely to various stakeholders, including customers, partners, and internal employees. Ken has also developed comprehensive training programs, identified training needs, and facilitated new hire and sales trainings. Ken's efforts have resulted in improved operational performance, increased revenue generation, and faster ramp-up times for corporate teams and customers.

Ken Macfarlane attended Portland State University, where they pursued Preperation for a B.A. in Sociology with a focus on Business Administration. Additionally, they attended the International Air Academy, specializing in Travel and Hospitality.