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Gigi McKenzie is a seasoned Sr Software Engineer with extensive experience in developing marketing and service solutions, particularly in Oracle Service Cloud, CRM, and healthcare applications. Currently at Edgewater Federal Solutions, Inc. since April 2021, Gigi focuses on creating seamless solutions across various industries. Prior experience includes a role at SAIC where Gigi worked on Oracle Service Marketing Cloud for HR and healthcare sectors, and also served as CEO and Solutions Architect at My CRM Consultant, LLC, specializing in Oracle CX RightNow optimizations. Additional experience encompasses positions as a CRM Software Developer at Clover Leaf Solutions Inc. and as a RightNow Solutions Architect at COMPA Industries, Inc.