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Vitor Nunes dos Santos is currently serving as a Junior Configuration Analyst at Edge UOL, overseeing equipment inventory and release. Previously, Vitor worked at UOL EdTech as a NOC professional, managing alerts through various monitoring tools while generating daily reports and facilitating shift changes via Microsoft Teams and Outlook. Vitor's experience also includes a role as a IT Support Assistant at ZAMP, where responsibilities involved ticket management, user support, and administration of AD, Office 365, and Exchange. Earlier positions at Fujitsu encompassed maintaining computers and networks, as well as providing direct support to senior executives. Vitor is pursuing a degree in Cloud Computing at Uniamérica, anticipated to be completed in November 2024.