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Jenny Foster has worked as the Head of Customer Support (Library and Learning Services) at Edge Hill University since November 2017. Prior to that, they were the Client Support Manager at the University of Southampton from September 2014 to November 2017. Jenny also worked as the Facilities Librarian at Bath Spa University from February 2013 to August 2014.

Jenny Foster obtained a Master's degree in Library and Information Science from The Manchester Metropolitan University from 2004 to 2006. Jenny also holds a Bachelor's degree in Fine Art Sculpture from the same university, which they completed from 2000 to 2003. In 2012, they obtained a PTTLS (Preparing to Teach in the Lifelong Learning Sector) qualification from Preston College. Jenny Foster also completed a course in Project Management at City of Bristol College in 2014. Additionally, they have obtained certifications such as Leading Change as a Senior Responsible Owner and Relational Databases Essential Training from LinkedIn, and Aurora 2019 from Advance HE.