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Lanckman Katrien has extensive experience in customer support and marketing, currently serving as the Contact Center Manager at Edenred Belgium since January 2016. In addition to this role, Lanckman has been with Edenred since March 2009, holding positions as Head of Support Affiliates and Marketing Department, as well as Assistante de Direction. Educational background includes studies at Heilig Hart Tervuren and a degree in Graduat en Marketing from Katholieke Hogeschool Leuven.