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Lester Croney is a Desktop Support Engineer at Eden Technologies Corporation Inc. since October 2016, focusing on break/fix issues, technical support, and user account management. Prior experience includes serving as a Desktop Support Specialist at Novitex Enterprise Solutions, where support was provided for LAN connection issues and user account creation in an Active Directory environment. Lester also worked as a Support Systems Analyst at Wipro/Pitney Bowes INC, facilitating communication between the business unit and tech support while handling account configurations and hardware setups. Lester holds a Bachelor’s Degree in Network & Communication Management from DeVry College of NY, completed between 2013 and 2018.