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Tricia Pfannes, CAPM, currently serves as an Account Executive at Edcor, a role held since May 2018, where responsibilities include managing high-profile clients and facilitating the resolution of issues between clients and IT departments regarding Tuition Assistance Programs. Prior experience at Ulliance, Inc. spanned from July 2013 to May 2018, where Tricia held various positions, including Business Development Coordinator and Client Resource Coordinator, excelling in proposal management, project oversight, and vendor relationship maintenance. Previous to that, at Infinite Learning - Prism Learning Solutions, from January 1999 to July 2013, Tricia managed accounting and HR functions, collaborated closely with executive leadership, and enhanced cost savings for the organization. Tricia Pfannes holds a Bachelor of Science in Human Resources Development from Oakland University.