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Andrea Serrano Gaibor is a seasoned professional in the insurance industry, currently serving as an Ejecutiva de Siniestros Vehículos at Ecuaprimas since April 2021. Andrea's prior experience includes roles as an Analista de Siniestros at Equivida and as an Ejecutiva de Servicio al Cliente at Seguros Equinoccial, where a focus on personalized, proactive, and assertive service was emphasized. Additionally, Andrea held senior positions at MAPFRE ATLAS, including Ejecutiva de Indemnizaciones, overseeing case documentation, coverage analysis, and client relations. Andrea holds a degree from Universidad Central del Ecuador.