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Farzana Akter Nipa is a seasoned professional in business growth and client management with significant experience in various roles. Currently serving as a Senior Executive in Business Growth at eCourier.com.bd since October 2023, Farzana focuses on developing and maintaining high-value client portfolios while understanding client needs. Previously, as an Executive Key Account Manager at REDX from November 2020 to November 2023, responsibilities included managing over 200 clients, ensuring satisfaction across all business levels, and achieving substantial revenue contributions from new and existing clients. Earlier career roles include Business Development Associate at REDX and Customer Experience Associate at ShopUp and Genex Infosys Limited, demonstrating expertise in marketing, customer support, and technical assistance. Farzana holds degrees from National University, Bangladesh, and has a strong foundation in business and commerce.